Privacy Policy
At Mold Proofing Experts, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: December 8, 2025
Information We Collect
When you take our mold assessment or contact us, we collect:
- • Your name
- • Email address
- • Phone number (optional)
- • WhatsApp number (optional)
- • Assessment responses to understand your mold situation
- • Information about your property and mold concerns
How We Use Your Information
We use your information to:
- • Send you your personalized assessment results
- • Provide you with relevant information about our mold removal services
- • Answer your questions and respond to your inquiries
- • Send you educational content about mold prevention and remediation
- • Improve our services and assessment tools
Your Rights
You have the right to:
- • Access the personal information we hold about you
- • Request correction of inaccurate information
- • Request deletion of your information
- • Opt out of marketing communications
- • Ask questions about our privacy practices
We Never Sell Your Data
Your privacy is important to us. We will never sell, rent, or share your personal information with third parties for their marketing purposes. Period.
Data Security
All your data is stored in secure, proprietary cloud systems with industry-standard encryption and security measures. We take reasonable precautions to protect your information from unauthorized access, use, or disclosure.
Marketing Communications
When you provide your contact information, we may send you emails about our services, mold prevention tips, and special offers. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email we send you.
Your Right to Unsubscribe
We want to help you eliminate mold problems, not harass you. You can opt out of our communications at any time, and we'll respect that choice immediately.
Data Retention
We retain your information for as long as necessary to provide you with services and communicate with you, unless you request deletion of your data.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your data, please contact us at:
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated 'Last Updated' date.
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